Terms and Conditions

1.1. The following Terms and Conditions shall apply between:

The Carrier, identified as 4 Airways Limited with company registration number C-106288, commits to providing air carriage services and operating the aircraft.

The Client, whether an individual or a legal entity, who agrees to utilize the service provided by the Charterer.

1.2. The terms and conditions outlined below are applicable between the Charterer, the Carrier, and the Customer upon the Customer's purchase of a voucher from the Charterer, which voucher shall contain the following particulars:

• Customer information
• Flight schedule
• Reference number
• Flight details
• Departure details
• Destination details
• Baggage allowance
• Check-in details
• Contact details for airport representative

1.3. Any modification to these terms and conditions is binding only if confirmed in writing by the Charterer.

Article 2.1 When reviewing these terms, it's important to understand that:

" We", "our", "ourselves", and "us" denote both the Charterer and/or the Airline.

"You", "your", and "yourself" pertain to the Customer.

"ARRANGED STOPPING PLACES" refers to locations, excluding the departure and destination points, specified on the Ticket or indicated on our schedules as scheduled stops along your route.

"AIRLINE DESIGNATING CODE" signifies the two characters or three letters used to identify specific airlines.

"AUTHORIZED AGENT" denotes a Customer sales representative appointed by us to represent us in selling air transportation on our services.

"BAGGAGE" encompasses your personal belongings accompanying you during your trip. Unless otherwise stated, it includes both checked and carry-on items.

"BAGGAGE CHECK" pertains to the sections of the ticket related to the transport of your checked baggage.

"BAGGAGE IDENTIFICATION TAG" is a document issued solely for identifying checked baggage.

"AIR COMPANY" refers to 4 Airways Limited.

"CHECKED BAGGAGE" denotes baggage for which we are responsible and for which we have issued a Baggage Check.

"CHECK-IN TIME LIMIT" indicates the deadline set by the airline by which you must complete check-in procedures and obtain your boarding pass.

"CONTRACT CONDITIONS" include statements contained in or provided with your Voucher, ticket, or Itinerary/receipt, clearly marked as such and incorporating these Conditions of Carriage and notices by reference.

"CONNECTING TICKET" is a ticket issued to you in conjunction with another ticket, forming a single contract of carriage.

"CONVENTION" refers to any applicable instruments, including:

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• the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw on October 12, 1929 (hereinafter referred to as the Warsaw Convention);
• the Warsaw Convention as amended at The Hague on September 28, 1955;
• the Warsaw Convention as amended by Montreal Additional Protocol No. 1 (1975);
• the Warsaw Convention as amended at The Hague and by Montreal Additional Protocol No. 2 (1975);
• the Warsaw Convention as amended at The Hague and by Montreal Additional Protocol No. 4 (1975);
• the Complementary Convention of Guadalajara (1961);
• the Montreal Convention (1999).

"VOUCHER" denotes both a physical flight ticket and an electronic ticket, each granting the named Customer the right to travel on the specified flight.

"CUSTOMER" encompasses any individual or legal entity, excluding crew members, who is or will be transported on an aircraft pursuant to a Ticket. (See also the definitions of "you", "your", and "yourself").

"DAMAGES" encompass death, injury, or bodily harm to a Customer, as well as loss, partial loss, theft, or other damage to Baggage, arising from or related to the carriage or incidental services provided by us.

"DAYS" refer to calendar days, including all seven days of the week. However, for notification purposes, the day the notification is sent is excluded from the count. Additionally, for determining the Ticket's validity, the day of issuance or the flight's commencement is not counted.

"ELECTRONIC VOUCHER" denotes an electronic flight voucher or other value-containing document stored in our database.

"ELECTRONIC COUPON" signifies the Itinerary/Receipt issued by us or on our behalf, Electronic Coupons, and, if applicable, a shipping document.

"AIRLINE TICKET" refers to the part of the Ticket labeled "valid for passage" or, in the case of an Electronic Coupon, the Electronic Voucher, indicating the specific travel locations between which you are entitled to be transported.

"ITINERARY/RECEIPT" is a document or documents issued by us to Customers traveling with Electronic Coupons, containing the Customer's name, flight details, and notices.

"CUSTOMER VOUCHER" or "CUSTOMER RECEIPT" denotes the section of the Ticket issued by us or on our behalf, clearly marked as such, and to be retained by you. This voucher includes, among other things, customer information, flight schedule, reference number, flight details, departure details, destination details, baggage allowance, check-in details, and airport representative contact details.

"STAY" refers to a scheduled stop on your journey, between the departure and destination points, lasting at least 24 hours.

"TARIFF" indicates an airline's published tariffs, charges, and/or related carriage conditions, which must be filed, as required, with the appropriate authorities.

"TICKET" encompasses the document titled "Customer Ticket and Baggage Check" or the Electronic Coupon or a Master Ticket, issued by us or on our behalf, and includes the Conditions of Contract, notices, and vouchers.

"UNCHECKED BAGGAGE" refers to any baggage other than checked baggage.

2.2 Governing Law

2.2.1 These Terms and Conditions of Carriage are applicable unless they conflict with applicable law, in which case the law shall take precedence.

2.2.2 If any provision of these Terms and Conditions of Carriage is deemed invalid under applicable law, the remaining provisions shall remain valid to the extent that they can be upheld without the invalid provision.

2.3 Terms and conditions take precedence over regulations

In the case of any inconsistency between these Terms and Conditions of Carriage and our Regulations, these Terms and Conditions of Carriage shall take precedence.

The scope of these Terms and Conditions shall govern the relationship between the Charterer, the Carrier, and the Customer.

3.2. The subject matter of these terms and conditions is the transportation of Customers from the point of departure to the point of destination.

All prices shall be in Euros unless another currency is indicated by the charterer.

All payments are due and payable prior to the issuance of the Coupon, unless otherwise specified in writing.

6.1. The Charterer reserves discretion as to the type of aircraft it will assign to the Customer, unless otherwise agreed in writing.

6.2. In the case of a Designated Aircraft, if the Charterer for any reason replaces the Aircraft, the Charterer shall replace the Aircraft with an Aircraft of a similar type. If substitution by a similar aircraft type is not possible, the Charterer's liability shall be limited to reimbursement by the Charterer to the Customer of the payment or part of the Voucher price.

7.1 General

7.1.1 We will provide transportation only to persons in possession of a valid Ticket (which includes the flight voucher for that flight, the unused Flight Vouchers for subsequent flights recorded on the Ticket and the Customer Voucher), provided that, for each Customer, his or her name as Customer appears on the Ticket and presents a valid passport or identity document which, in the case of an Electronic Voucher, must bear a serial number that matches the number specified on the Electronic Ticket Receipt/Itinerary.

7.1.2 In the case of an Electronic Coupon, you must bring your Electronic Ticket Receipt / Itinerary or Customer Receipt to the airport, as you may be required to present it to us and to immigration and airport security personnel.

7.1.3 You will not be entitled to be carried on a flight if the Ticket presented is torn, spoiled, or altered, or if it has been modified in any way other than through us or our Authorized Agent.

7.1.4 For the purposes of the Warsaw Convention and the Montreal Convention, an e-ticket receipt/itinerary is considered to serve as both a customer ticket and a baggage check/transport document.

7.1.5 You may not transfer your Ticket to another person.

7.1.6 Some of our Tickets are sold at special fares which may be partially or fully non-refundable. You may wish to ensure that you have adequate insurance to cover cases where you are unable to make use of such a Ticket.

7.1.7 The Ticket is and shall always remain our property if issued by us or our Authorized Agent. If the Ticket has been issued by or on behalf of another airline, it is and remains the property of that airline.

8.1. The Charterer will make every reasonable effort to adhere to the flight schedule specified on the voucher but retains the right to deviate from it if necessary.

8.2. In the event of denied boarding, cancellation, or delay not attributable to extraordinary circumstances as defined in clause 8.5, force majeure as defined in clause 10.1, or special circumstances as stated in clause 8.6, the provisions of Regulation (EC) No 261/2004 of the European Parliament and of the Council of February 11, 2004, as outlined in the attached 4 Airways Delay Notice, shall apply to all passengers who are not residents or citizens of the European Union. Notwithstanding the terms of this Agreement, the level of compensation specified in Regulation (EC) No 261/2004 of the European Parliament and of the Council of February 11, 2004, shall also apply.

8.3. In situations of denied boarding, cancellation, or delay not resulting from extraordinary circumstances as defined in clause 8.5, force majeure as defined in clause 10.1, or special circumstances as stated in clause 8.6, the Charterer and the Carrier shall first seek volunteers to surrender their reservations in exchange for benefits.

8.4. The obligations of the Charterer and the Carrier shall be void if denied boarding, cancellation, or delay is caused by extraordinary circumstances as defined in clause 8.5, which could not have been avoided despite all appropriate measures.

8.5. Extraordinary circumstances may arise due to political instability, weather conditions unsuitable for flight operations, safety risks, unforeseen flight safety malfunctions, and strikes affecting aircraft operations. Extraordinary circumstances shall also be considered present when the impact of an air traffic management decision regarding a specific aircraft on a given day leads to a significant delay, overnight delay, or cancellation of one or more flights of that aircraft, even if the Charterer and the Airline have taken all necessary measures to prevent delays or cancellations.

8.6. The Charterer and the Carrier shall not be liable for any additional damages, whether direct or indirect, arising from denied boarding, cancellation, or delay.

8.7. If a Customer experiences a delay causing them to miss their scheduled flight as indicated on the Coupon, or if the Customer is a no-show, the Charterer will not refund any payment made before the issuance of the Coupon or allow the Customer to change the flight date.

8.8. If, before boarding, the Customer refuses to comply with the instructions of the aircraft Commander, boarding will be denied. If, after boarding, the Customer fails to comply with the instructions of the aircraft Commander, the Customer will be held accountable for their behavior. Any such misconduct will be solely attributed to the Customer. In the event of a flight delay, the Charterer reserves the right to take legal action against the Customer.

If for reasons of force majeure as defined in clause 10.1. below, beyond the control of the Charterer, the Aircraft deviates from the destination airport shown in the flight schedule, which is shown on the Coupon, to another airport (including return to the airport of departure), the journey shall be deemed complete when the Aircraft arrives at such other airport, and the Charterer shall, immediately upon notice from the Airline, inform the Customer of such deviation.

10.1. Force majeure shall be defined as acts of God, earthquake, fire, flood, hurricane or any other natural disturbance, insurrection, strike, riot, war (declared or not), acts of terrorism, explosion, epidemic, action of any governmental authority de facto or de jure, or any circumstance beyond the control of the parties and not caused by the fault or negligence of either party.

10.2. In the event that the Charterer, by reason of Force Majeure, is unable, in whole or in part, to perform its obligations, under these terms and conditions, after notice and full details of the Force Majeure are given by the Charterer to the Customer, which shall be notified to the Customer immediately upon the occurrence of the events on which it is based, the obligations of the Charterer to the extent affected by such Force Majeure shall terminate.

11.1. The aircraft commander has full discretion over the operation of the aircraft.

11.2. Without limiting the generality of Clause 11.1, the Aircraft Commander's discretion encompasses, but is not limited to, decisions regarding:

• The safety of goods transported on the aircraft.
• The loading, assignment, placement, and unloading of luggage.
• Determining when it is safe to fly.
• Deciding where and when the aircraft should land.
• Altering the route, customer seating, weight distribution, maximum take-off, and flight schedule.
• Utilization of unused space on the aircraft.
• Seating arrangements.

11.3. All decisions made by the Aircraft Commander shall be binding on the Charterer, the Airline, and the Customer.

12.1. The weight restrictions on customers' baggage are imposed for flight safety reasons and may vary depending on the aircraft type. Any items deemed excessively heavy or large by the aircraft Commander will not be permitted on board. Should proper packing and securing of goods be necessary in accordance with the aircraft Commander's decision, the associated costs will be the responsibility of the Customer.

12.2. Items we deem unsuitable for carriage due to being dangerous, unsafe, excessively heavy, large, oddly shaped, or fragile, considering factors such as the aircraft type, are considered unacceptable as baggage.

12.3. Prohibited or hazardous baggage must be declared in compliance with regulations governing prohibited and hazardous goods. Products must be appropriately packaged and labeled according to relevant authorities' requirements.

12.4. In the event of a breach of regulations, laws, instructions, or these Terms and Conditions, the Customer or any other individual associated with the baggage shall indemnify the Charterer against any claims, liabilities, costs, damages, or actions resulting from or exacerbated by such breach.

12.5 Checked baggage

12.5.1 When you present your baggage for check-in, we will assume custody and issue a Baggage Identification Tag for each piece of checked baggage.

12.5.2 Checked baggage must be labeled with your name or other personal identification.

12.5.3 Checked baggage will ordinarily be transported on the same aircraft as you, unless safety or operational concerns necessitate carrying it on an alternate flight. If your checked baggage is transported on a later flight, we will arrange delivery to you, unless customs clearance requires your presence as mandated by applicable law.

12.6 Unchecked baggage

12.6.1 We may specify maximum dimensions and/or weight for baggage carried in the aircraft. If not specified, baggage must fit under the seat in front of you or in an enclosed cabin storage compartment. If your baggage is oversized, unsafe, or cannot be stored as specified, it must be checked.

12.6.2 Items unsuitable for cargo compartment carriage may be permitted in the cabin if advance notice is provided and permission granted. An additional fee may apply for this service.

12.7 Animals

We retain the right to refuse animal transportation at our discretion. If agreed upon, transportation of animals is subject to the following conditions:

12.7.1 Proper containment and necessary documentation, including health certificates and permits, are required for animals such as dogs, cats, and domestic pets. Additional conditions may apply, available upon request.

12.7.2 Animals and their containers are not included in the free baggage allowance and are considered excess baggage, subject to applicable fees.

12.7.3 Guide dogs accompanying passengers with disabilities will not incur additional charges, subject to specified conditions.

12.7.4 Our liability for injury, loss, sickness, or death of transported animals is limited, except in cases of negligence.

12.7.5 We bear no responsibility for animals lacking necessary documents, and the individual transporting the animal is liable for any resulting fines or costs.

12.8 Items removed by airport security

We shall not be responsible or liable for any items removed from your baggage by airport security personnel acting in accordance with applicable regulations.

13.1. The Charterer shall not be liable for any bodily injury or death suffered or incurred, or otherwise arising in respect of a Customer, not attributable to the Charterer, including but not limited to force majeure.

13.2. The Carrier is not liable for bodily injury, death, or other incidents involving a Customer unless directly attributable to the Carrier, including cases of Force Majeure.

13.3. Should the Charterer or the Carrier be liable for bodily injury, death, or incidents involving a Customer, their liability is limited as per the relevant Convention.

13.4. The Charterer retains the right to seek indemnification from the Carrier, the Customer, or a third party if they are, wholly or partly, responsible for any bodily injury, death, or incidents involving a Customer.

13.5. The Charterer is not accountable for any loss, damage, destruction, or delay related to baggage or personal effects carried or to be carried on the aircraft, unless directly attributable to the Charterer, including instances of force majeure.

13.6. The Airline bears no responsibility for any loss, damage, destruction, or delay related to baggage or personal effects carried or to be carried on the aircraft unless directly attributable to the Airline, including cases of Force Majeure.

13.7. If the Charterer or the Carrier is liable for any loss, damage, destruction, or delay related to baggage or personal effects carried or to be carried on the Aircraft, their liability is limited in accordance with the applicable agreement. If the Customer desires coverage beyond this limit, they must notify the Charterer in advance.

13.8. The Charterer reserves the right to seek indemnification from the Carrier, the Customer, or a third party if they are, wholly or partly, responsible for any loss, damage, destruction, or delay related to baggage or personal effects carried or to be carried on the aircraft.

13.9. Unless explicitly stated otherwise, for any other liability not addressed in these Terms and Conditions but related to the voyage, the Charterer's combined liability limit per Client is up to 50,000 United States Dollars (USD).

14.1 Fees

14.1.1 The fare you pay for your Ticket covers the transportation of you and your Baggage from the departure airport to the destination airport, with specified Stopovers, on the dates and times specified on the Ticket, unless otherwise indicated by us.

14.1.2 Ground transportation services between airports and city terminals are not included in the fare, unless explicitly stated by us.

14.1.3 The fare for your Ticket is determined based on our Tariff in effect at the time of Ticket purchase.

14.2 Taxes, Fees, and Charges

14.2.1 Before your journey commences, you are required to pay us the full amount of all applicable taxes, duties, and charges imposed on us by governmental or other authorities, or airport operators, which we are obligated to collect from you or pay on your behalf for your transportation.

14.2.2 Upon purchasing your Ticket, we will inform you of all taxes, fees, and charges not included in the fare, most of which will typically be itemized separately on the Ticket.

14.2.3 Taxes, fees, and charges related to air travel are subject to change and may be imposed or modified after your Ticket purchase date, as they are beyond our control. If any such tax, fee, or charge is imposed or increased subsequent to your Ticket purchase, you must settle the amount with us before your journey.

14.3 Surcharges Due to Unforeseen Circumstances

14.3.1 In unforeseen circumstances, third parties may impose charges on us that are not typical for our operations (e.g., insurance premium supplements or additional security costs due to unlawful interference with civil aviation). Furthermore, we may face significant cost increases (e.g., fuel charges) due to unforeseen circumstances beyond our control. In such instances, you will be required to pay us, as fare surcharges, any charges we attribute to your transportation (even if imposed after your Ticket issuance date). We will promptly inform you of any applicable fare surcharges. If we are unable to reach you using the provided contact details, we will notify you of any applicable fare surcharge during check-in. You have the option to decline paying a fare surcharge and receive an involuntary refund of your Ticket, in which case we will not be liable to you further.

14.3.2 If a surcharge for unforeseen circumstances ceases to apply to all or part of your journey, or if a lesser amount is due, you may claim a refund for the surcharge previously paid.

15.1 Personal Data

You acknowledge that you have provided personal data to us for various purposes, including making reservations, purchasing Tickets, obtaining ancillary services, developing and providing services, facilitating immigration and entry procedures, and sharing such data with government agencies for travel-related purposes. By doing so, you authorize us to retain and utilize this data and to transmit it to our offices, authorized agents, government agencies, other carriers, or service providers.

15.2 Data Protection

While we commit to complying with the Data Protection Act and/or applicable laws, you authorize us to utilize your personal data in accordance with the Data Protection Act, where relevant.

15.3 Seating

We will make every effort to accommodate seating requests in advance; however, we cannot guarantee specific seats. We reserve the right to assign or reassign seats at any time, even after boarding, which may be necessary for operational or safety reasons.

15.4 Cancellation of Subsequent Bookings

Please be aware that failure to notify us in advance of your absence from any flight may result in the cancellation of your return or subsequent bookings. However, if you inform us in advance, we will not cancel your subsequent flight reservations.

16.1 Check-in Deadlines vary at each airport, and it is your responsibility to familiarize yourself with and adhere to these deadlines. Failure to comply with the Check-in Deadlines indicated may result in the cancellation of your reservation by us. The check-in deadline for your initial flight with us, as stated on your ticket, will be communicated by us or our authorized agents. For subsequent flights during your journey, you must ascertain the check-in deadlines, as we and our authorized agents are unable to provide this information. Check-in deadlines for our flights are available in our schedule or can be obtained from us or our authorized agents.

16.2 You are required to present yourself at the boarding gate no later than the time specified by us or the time indicated in the check-in deadlines provided by the relevant airport upon check-in.

16.3 Failure to arrive at the gate on time may result in the cancellation of your reserved space and the removal of your checked baggage.

16.4 We shall not be held liable for any loss or expense incurred due to your failure to comply with the provisions outlined in this article.

17.1 Right to Deny Carriage

In the exercise of our discretion, we reserve the right to refuse carriage for you or your Baggage if we have provided written notice that we will not accept you on our flights at any time following the date of such notification. In such cases, you are entitled to a refund. Additionally, we may refuse to carry you or your Baggage if one or more of the following circumstances has occurred, or if we reasonably believe that one or more of the following may occur:

17.1.1 Compliance with applicable laws, regulations, or governmental orders necessitates such action;

17.1.2 Carriage of you or your Baggage may jeopardize the safety, health, or significantly impact the comfort of other Customers or crew;

17.1.3 Your mental or physical condition, including impairment by alcohol or drugs, poses a risk to you, other Customers, crew, or property;

17.1.4 Refusal to undergo a security check;

17.1.5 Non-payment of applicable tariffs, taxes, fees, or charges;

17.1.6 Lack of valid travel documents, attempting entry into a transit country without proper documents, destruction of travel documents during the flight, or refusal to surrender travel documents to the flight crew upon request, with acknowledgment of receipt;

17.1.7 Presentation of an illegally acquired Ticket, a Ticket purchased from an entity other than us or our Authorized Agent, a reported lost or stolen Ticket, or a forged Ticket, or failure to provide proof of identity matching the Ticket;

17.1.8 Non-compliance with the requirements outlined in Article 7 regarding voucher sequence and use, presentation of a Ticket issued or altered by entities other than us or our Authorized Agent, or submission of a damaged Ticket;

17.1.9 Failure to adhere to our safety instructions;

17.1.10 Prior occurrence of any of the aforementioned acts or omissions, with reason to believe they may recur.

18.1 General Conduct

If, in our reasonable judgment, your behavior on board the aircraft poses a threat to the aircraft, its occupants, or property, or hinders the crew in performing their duties, or if you fail to comply with crew instructions, including those regarding smoking, alcohol or drug consumption, or if your behavior causes discomfort, inconvenience, damage, or injury to other passengers or crew, we reserve the right to take appropriate action to halt such conduct, including restraint. You may be disembarked and denied further transportation, and may face legal prosecution for any offenses committed during the flight.

18.2 Payment of Diversion Costs

If, due to conduct as described in Article 17.1, we decide, at our reasonable discretion, to divert the aircraft to disembark you, you will be responsible for covering all associated diversion costs.

18.3 Use of Electronic Devices

For safety reasons, we may restrict or prohibit the use of electronic devices on board the aircraft, including but not limited to cell phones, laptops, portable recorders, radios, CD players, electronic games, or transmitting devices such as radio-controlled toys and walkie-talkies. However, the use of hearing aids and cardiac pacemakers is permitted.

19.1 General Provisions

19.1.1 It is your responsibility to obtain all necessary travel documents and visas and to adhere to the laws, regulations, orders, and travel requirements of the countries you will be flying from, to, or through.

19.1.2 We bear no liability for any consequences faced by any passenger due to their inability to obtain required documents or visas or to comply with relevant laws, regulations, orders, demands, requirements, rules, or instructions.

19.2 Travel Documentation

Prior to travel, you must furnish all exit, entry, health, and other necessary documents as mandated by the countries involved. You must also permit us to obtain and retain copies of these documents. We reserve the right to refuse carriage if you fail to meet these requirements or if your travel documents are deemed inadequate.

19.3 Entry Denial

Should you be denied entry to any country, you will be responsible for any fines or charges levied on us by the respective government, as well as the cost of repatriation from that country. We will not refund the fare for the transportation to the point of entry refusal or denial.

19.4 Customer liable for fines, detention costs, etc.

In the event that we are obliged to pay fines, penalties, or incur expenses due to your non-compliance with the laws, regulations, orders, or travel requirements of the countries concerned, or failure to produce necessary documents, you must reimburse us promptly upon demand. We reserve the right to utilize the value of any unused transportation on your Ticket or any funds held by us towards such payment or expense.

19.5 Customer Inspection

You must attend any customs or government inspection of your baggage if required. We hold no liability for any loss or damage incurred during such inspection or for your failure to adhere to this obligation.

19.6 Security Screening

You must undergo security screening conducted by governments, airport authorities, airlines, or us, as necessary.

20.1 Notification of Claims

20.1.1 The acceptance of Baggage by the bearer of the Baggage Check without objection upon delivery serves as adequate evidence that the Baggage has been delivered in satisfactory condition and in accordance with the terms of the carriage agreement, unless proven otherwise.

20.1.2 Should you intend to lodge a claim or take legal action concerning damage to Checked Baggage, you must notify us promptly upon discovering the damage, and no later than seven (7) days after receiving the Baggage. In case of a claim or action related to delayed checked baggage, notification must occur within twenty-one (21) days from the date the baggage becomes available to you. All notifications must be submitted in writing.

20.2 Limitation of Claims

20.2.1 The right to compensation shall be forfeited if legal action is not initiated within two years from the date of arrival at the destination, the scheduled arrival date of the aircraft, or the date the carriage ceased.

20.2.2 The computation method for the limitation period shall be subject to the law of the court where the case is being heard.

The transportation of you and your baggage is also conducted in compliance with additional regulations and terms that are applicable to us or that we implement. These regulations and terms, which may change periodically, are significant. They pertain to, among other things:

• The conveyance of unaccompanied minors, pregnant women, and passengers with health conditions.
• Limitations on the utilization of electronic devices and certain items.
• Policies regarding the consumption of alcoholic beverages during the flight.

Details concerning these regulations are accessible upon request.

If the Customer violates any regulation, law, or condition outlined in these Terms and Conditions, the Customer is obligated to indemnify the Charterer and the Carrier against any claims, demands, liabilities, actions, proceedings, costs, and damages arising from or exacerbated by such breach or omission.

If any provision or provisions of this agreement are considered unlawful or unenforceable in any aspect, the validity, legality, and enforceability of the remaining provisions shall remain unaffected and unchanged.

These terms and conditions are governed in accordance with the laws of Malta.

The Charterer, the Customer, and the Airline agree to exclusively submit any disputes arising from or related to these terms and conditions to the jurisdiction of the courts of Malta.

The title of each section in these Conditions of Carriage are provided for convenience only and should not be utilized to interpret the text.

Applicability:

The following regulations shall be applicable:

• For flights departing from an EU airport and flights operated by an EU airline departing from a third country airport to an EU airport (unless you have received benefits or compensation and assistance in that third country).
• Provided you have a confirmed reservation on the flight in question and present yourself for check-in as stipulated and at the time indicated in advance and in writing or electronically, or, if no time is indicated, no later than 45 minutes prior to the published departure time.
• Only for passengers traveling on a fare available directly or indirectly to the public, or on tickets issued under a frequent flyer or other commercial program.
• Where 4 Airways Limited is the operating airline for the flight.

Attendance rules:

When 4 Airways reasonably expects a flight to be delayed beyond the scheduled departure time:

• For two hours or more in the case of flights of 1500 kilometers or less; or
• For three hours or more in the case of all intra-Community flights over 1500 kilometers and all other flights between 1500 and 3500 kilometers; or
• For four hours or more for all flights not included in (a) or (b)

4 Airways will offer you free of charge:

• Food and beverages in reasonable proportion to the waiting time; and
• Two telephone calls, telex or fax messages, or emails.
• When the expected departure time is at least the day after the previously announced departure time, in addition to the assistance described above, 4 Airways will offer you:
• Hotel accommodation in the following cases:
• When a stay of one or more nights is required, or
• When a stay in addition to your planned stay is necessary; and
• Transportation between the airport and the place of accommodation (hotel or other).

When the delay is at least five hours and you choose not to travel on the delayed flight, in addition to the meals and communications assistance described above, 4 Airways will offer you:

Reimbursement within seven days (in cash, by electronic bank transfer, banker's orders or bank cheques or, with your signed agreement, travel vouchers and/or other services) of the full amount of your ticket, at the price at which it was purchased, for the part or parts of the trip not taken, and for the part or parts already taken if the flight no longer serves any purpose in relation to your original travel plan, together with, where relevant, a return flight to the first point of departure, as soon as possible.

4 Airways will provide you with the assistance described above within the time limits set forth in paragraphs (a) - (c) above with respect to each distance segment.

The assistance described above shall apply without prejudice to any right you may have under applicable law (including EU Directive 90/314 on Package Travel) to additional compensation, although such assistance granted may be deducted from such additional compensation.

This Notice is required by Regulation EC 261/2004 of the European Parliament and of the Council of the European Union. The list of contact details of the national body designated for the application of the Regulation is attached.